If you want the old Sonos app back, it’s not coming. In a Reddit AMA response posted Tuesday, Sonos CEO Spence says that he was hopeful “until very recently” that the company could rerelease the app, confirming a report from The Verge that the company was considering doing so. But after testing that option, rereleasing the old app would apparently make things worse, Spence says.
Since the new app was released on May 7th, Spence has issued a formal apology and announced in August that the company would be delaying the launch of two products “until our app experience meets the level of quality that we, our customers, and our partners expect from Sonos.”
Here’s Spence’s explanation as to why it can’t bring back the old app:
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